o Act as the owner of the final service quality check at the workshop before delivery
o Carry out post service test drives and regular checks to document any failures in compliance with Royal Enfield Operating Standards & work procedures
o Involve the relevant stakeholders in case of any service failure and ensure resolution
o Assist Works Manager in keeping a track on recurring lapses and technical issues
o Over a time, ensure that FQI checklist is internalized and practiced at the floor level