Job Description

:

Should be Science/ Commerce Graduate, preferably, BE/B. Tech/MCA/MBA with minimum 5 years of in- scope experience and total 7 years' experience in the field of Banking IT domain / support of related solutions


Mandatory Certificate (minimum one)-


ITIL4 Professional Certification Prince-2 PMP Certified Supporting the following Finacle 10.x Application modules
o Branch Operations


o CASA, TD, Loans, Trade Finance and Locker


o Alternate Delivery Channels


SWIFT


Clearing


Utility Payments


Financial Inclusion Related


o Product Fatal error analysis.


o Review the Application logs


Monitoring Application Services and availability Logging call with Service Providers internal or external and follow-up to closure Track and escalate the call to DL / Service Providers, if the problem requires their assistance to resolve the call. Update assigned calls regularly Executing the Application Maintenance activity as per defined checklist. Primary Testing for the fixes received from vendor in T&D. Help bank in UAT for the fixes received from vendor Follow change management process and raise CMAs for movement to production for fixes / releases received. Carry out DC-DR activity as and when scheduled Maintain and publish Minutes of the meeting for all meetings with vendor and bank
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