Job Description

:-

The roles and responsibilities of Field Supervisor-ATM

i) Field Supervisor-ATM (FS-ATM) will monitor performance of Field Executive's-ATM (FE) allocated to him/her and submit monthly performance review to Channel Manager Coordinator / Officer nominated by DGM(B&O) at respective Administrative Office and Field In-charge-ATM (FI)at respective LHO. Besides, Field Supervisor-ATM (FS) will be responsible for visiting all ATMs and ADWMs every quarter equally spread over 3 months in his/her area of operation

ii) Verification/perusal of physical visits done by Field Supervisor-ATM (FS) for the ATMs/ADWMs allotted and apprising the shortcomings to the concerned Regional Manager. He/she should also make surprise visits to ATMs room / lobbies / e-corners to ensure their maintenance, cleanliness, and proper functioning, once a month through Channel Manager Access Card (CMAC).

iii) Monitoring HP-ESQ / OMS Tool for uptime/downtime/faults through portals/ app and extend support to ATM Monitors to follow up with respective stakeholders for early resolution.

iv) Ensure that physical visits of ATM are done by Field Supervisor's-ATM

v) Obtaining the latest Approved Publicity materials to be displayed in the ATM room from AGM (AC) at LHO and advise the same to Field Executive-ATM (FE) for its compliance.

Age Limit: - 30-63 YEARS

Experience:-

2-3 Year (Preference is of Service industry, BFSI in Supervisory Role)

(CIBIL Score should be minimum 600 and should not have any overdue loan account / credit cards)

Skills:-

i) Candidate should own a Two-Wheeler and must have a valid driving license.

ii) Candidate must have a smart phone and the skill / aptitude / quality for monitoring through PC / Mobile App / Laptop as per requirement.

iii) Candidates should be from the local area of the respective RBO / AO District.

iv)Candidates should have positive attitude to perform his duties.

v) Candidates should have the requisite experience as mentioned above

vi) Verbal and written local language skills and Read and Write English.

Additional Requirements- Two-wheeler and Mobile Phone

Benefits-: Employee Workmen Compensation Policy, Group Medi-Claim Policy and Group Personal Accidental Policy.

Job Type: Contractual / Temporary

Pay: ?24,000.00 - ?29,000.00 per month

Benefits:

Health insurance
Education:

Bachelor's (Preferred)
Location:

Madurai, Tamil Nadu (Preferred)
Work Location: In person