Job Description

Job Title: Service Technicain

Location: Gurgaon

Years of Exp: 5+ years

Primary Job Responsibilities:

Work safely both on-site and in our Service Department. Field service, repair, machine commissioning and training. Possibly up to 50% travel. Repair machines returned to our Service Department in a timely manner. Deliver start-up and training for customers purchasing new and refurbished machines. Field incoming technical phone calls providing customers with assistance regarding proper machine function and troubleshooting. Prepare customer quotations for field service, customer site preventative maintenance and customer employee training. Assist Sales/Marketing with customer visits. Write field service reports. Document with photos when required. Work with our team in Germany to resolve all technical issues as required. Maintain an orderly Service Department.

Secondary Job Responsibilities:

Assist in Shipping and Receiving Department. Prepare machines for shipment. Assist Sales/Marketing in preparing quotations for parts and machines. Offer suggestions to increase internal and external efficiencies.

Qualifications:

Minimum 3-years machine repair experience. College degree in Mechanical or Electrical Technology a plus, Technical training + proven experience a must. Candidate should be able to read fluid power and electrical schematics. Must have a working knowledge of fluid power and electrical controls. Excellent analytical ability, critical thinking, good communications ability both oral and written, and problem solving skills. Proficient in Microsoft Word, Excel and Outlook. Must have a valid driver's license and pass a driving record screening.
Job Type: Full-time

Pay: ₹800,000.00 - ₹1,200,000.00 per year

Work Location: In person