Field Service Technician
Year Chandigarh, Chandigarh, India
Job Description
Job Opening in Eureka Forbes Pvt Ltd JOB DESCRIPTION JOB TITLE: Service Technician DIVISION: Field Service Operations Salary : 16000 to 20000 Qualification: ITI All Streams Considering them. Job Location: Chandigarh, Mohali, Hyderabad JOB RESPONSIBILITY:
- Delivering the best service experience by reaching on time, being transparent with customers & following the SOP & policies of the company
- Installing/Servicing/Repairing Aqua guard Water Purifiers, Eureka Forbes Vacuum Cleaners and Air Purifiers.
- Maintaining 6 Calls Per Day Productivity.
- Attend Customer Service Request [Complaint] [minimum 85% to be completed by same day] as per customer.
- Provide Mandatory service as per the SOP.
- Upselling and cross selling of products and attachments
- Documentation of all activities on field as per company process / in mobile app. or in History card as the case applicable
- Expected to charge customers as per the MRP applicable in the Mobile Application and ensure the payment collected from customers are submitted to office same day
- Issue payment receipt where payment is received from customers
- Renew Annual Maintenance Contract from In Warranty & In Contract customer
- Health insurance
- Provident Fund
- Day shift
- Performance bonus
- Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Required)
- Secondary(10th Pass) (Preferred)
- total work: 1 year (Preferred)
- ITIL Certification (Preferred)
+91 7011776344
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Job Detail
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Job IdJD3090298
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChandigarh, Chandigarh, India
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EducationNot mentioned
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ExperienceYear