Job Description

ROLES & RESPONSIBILITIES OF FIELD SERVICE ENGINEER

Installing:

Setting up and configuring UPS system at customer sites.

Routine maintenance:

Performing regular inspections, preventative measures, and cleaning to maintain equipment's operational readiness.

Troubleshooting and repair:

Diagnosing and resolving technical issues, performing repairs, and replacing faulty parts.

Technical Support and Customer Interaction:

Providing technical support:

Answering customer queries, offering guidance on equipment usage, and providing remote or on-site assistance.

Training customers:

Educating clients on proper equipment usage, maintenance procedures, and troubleshooting techniques.

Customer communication:

Communicating effectively with customers to understand their needs, address concerns, and ensure customer satisfaction.

Documentation:

Maintaining accurate records of service activities, installations, and repairs.

Safety compliance:

Ensuring adherence to safety regulations and guidelines during all service operations.

Inventory management:

Managing spare parts and tools required for repairs and maintenance

Educational Qualification:

ITI / Diploma in Electrical or Electronics
Experience :
1 or 2 years on UPS field

Job Types: Full-time, Permanent, Fresher

Pay: ?18,000.00 - ?24,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Morning shift
Work Location: In person