As a Field Service Engineer at AguaClan, you will be responsible for the installation, maintenance, troubleshooting, and repair of our water purification systems at customer locations. You will play a key role in ensuring the highest standards of service and customer satisfaction, ensuring the optimal performance of our products.
Key Responsibilities:
Installation & Commissioning:
Install and commission water purification systems at customer sites, ensuring adherence to quality and safety standards.
Maintenance & Troubleshooting:
Conduct routine maintenance checks and troubleshoot any issues with water purifiers. Perform necessary repairs and system upgrades.
Customer Support:
Provide on-site technical support to customers, addressing their concerns and resolving any technical issues related to water purifiers in a timely manner.
Product Testing & Calibration:
Perform testing, calibration, and quality checks on equipment to ensure proper functionality and optimal performance.
Documentation & Reporting:
Maintain accurate service reports, job logs, and documentation of repairs or replacements performed. Submit detailed reports to the management on a regular basis.
Training & Guidance:
Educate customers on product operation, maintenance practices, and safety procedures. Provide hands-on training to clients as required.
Inventory Management:
Keep track of inventory and spare parts for the systems to ensure availability when required. Manage stock efficiently to avoid delays in servicing.
Upgrades & Recommendations:
Identify and recommend system upgrades or additional services based on customer needs and requirements.
Job Types: Full-time, Permanent
Pay: ?20,000.00 - ?30,000.00 per month
Benefits:
Health insurance
Provident Fund
Schedule:
Day shift
Supplemental Pay:
Yearly bonus
Ability to commute/relocate:
Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
What is your Current Salary (Per Month)?
What is your Expected Salary (Per Month)?
What is your notice period?
Experience:
Total: 1 year (Required)
Field service: 1 year (Required)
Work Location: In person
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