Job Description

Key Responsibilities:

Install, commission, and calibrate printing and packaging machines at customer sites. Attend breakdown calls and provide timely service support to ensure minimum downtime. Perform preventive maintenance as per the schedule and ensure machine reliability. Train customer operators/technicians on machine operation, safety, and basic troubleshooting. Diagnose mechanical, electrical, and PLC-related issues in machines and resolve them effectively. Coordinate with the service manager and backend team for spares and technical updates. Document service reports, installation notes, and customer feedback in the CRM/ERP system. Ensure adherence to safety protocols during service visits. Provide remote support and guidance to customers when on-site visits are not possible. Identify repeated issues and report them to the design/technical team for product improvement.

Skills & Competencies:

Hands-on experience in the installation and servicing of mechanical and electromechanical equipment. Knowledge of pneumatic, hydraulic, servo systems, and basic PLC logic. Good troubleshooting and analytical skills. Customer-focused approach and strong interpersonal communication. Ability to travel extensively (up to 70-80%) based on service demands. Strong documentation and reporting abilities. Printing Machinery (Offset, Flexo, Screen, Digital, etc.) Packaging Machinery (Cartoning, Labeling, Pouching, Corrugation, etc.) Machine manufacturing and automation
Job Types: Full-time, Permanent, Fresher

Pay: ?18,000.00 - ?30,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift
Supplemental Pay:

Performance bonus Yearly bonus
Work Location: In person