Job Description

:

We seek a skilled and dedicated Field Service Engineer to join our team. The ideal candidate will install, maintain, and repair our various products and equipment directly at customers' sites. Field Service Engineer responsibilities include diagnosing technical problems, performing effective repairs, and providing regular service maintenance. They should be able to communicate and explain complex technical information to non-technical customers in an understandable way. The role of the Field Service Engineer is to ensure customer satisfaction through high-quality service and efficient problem-solving skills.

Key Responsibilities:

Perform on-site installation of equipment and products

Perform on-site preventive maintenance, repair, and calibration

Diagnose technical problems and provide suitable solutions

Perform troubleshooting of equipment on-site as well as in-house

Train customers on equipment operations

Maintain positive relationships with customers for future services

Document service and installation actions by completing forms, reports, logs, and records

In case there is no service call, they should do in-house service of equipment & work on service improvement strategies, as well as testing production in-process equipment

Required Qualifications:

Proven work experience as a Field Service Engineer or similar role

Experience with diagnostic, test, and repair processes

Strong understanding of technical aspects of machinery, hardware, and tools

Excellent troubleshooting and problem-solving skills

Good communication skills and the ability to explain technical details to a non-technical audience

Willingness to travel extensively

Diploma (Electronics & Telecommunication, Medical electronics, Electrical engineering)

Bachelor of Engineering (Electronics, Electrical, Bio-medical)

What We Offer:

Competitive salary and benefits

Growth and learning opportunities

Supportive and inclusive work environment

[Other perks like remote work, health insurance, etc.]

Experience: 1 to 2 Years

Job Type: Full-time

Pay: ?180,000.00 - ?250,000.00 per year

Benefits:

Provident Fund
Work Location: In person