Job Description

Job Title: Field Service Engineer (m/f/d)
Location: India
What you will be doing:You will be part of the implementation team enablding high tech manufacturing in the field of Additive Manufacturing/3D Printing Installation of equipment at customer's facility to ensure full functionality according to EOS specifications Provide basic training to new and existing EOS customers Provide immediate first line of support for EOS customer Provide on-site technical assistance to help troubleshoot and repair equipment Provide Technical Support remotely for EOS customer Performs Preventive Maintenance procedures within the scheduled time Completes and submits all service documentation accurately and completely following EOS procedures and guidelines Communicate and maintain service records and field service reports Management of EOS service tools and spare parts inventory to ensure accurate inventory of assigned company assets Your conduct should be in accordance with the company's goals and values and comply with the company's health and safety policy

What we are looking for:A technically driven and well-presented FSE to work both within a small professional team and independently at customer sites Process driven approach to technical problems Certified technician or engineer in electrical and mechanical engineering 1-3 years' experience in servicing high-quality machine IT knowledge (PC, MS-Windows, Networks, MS-Office) Basic knowledge in pneumatics and CAD Meticulous and careful with work Ability to work independently Ability to deal with stress Flexibility, adaptability and cost consciousness Team spirit, good communication abilities Ability to handle direct customer conversations in a proffesional manner Willingness to travel mainly within India; occasionally in global scale Good English communication skills, including handling problem situations with customers Preferable home base location: Bengaluru, India

Our Vision:
Over 1000 sharp minds, about 60 nationalities, one goal: accelerating the world's transition to Responsible Manufacturing.
Our proven technology, industrial 3D printing, has been extending the boundaries of manufacturing for over 30 years.
We work globally networked and prefer to think outside the box - and we're looking for people who want to shape the future with us.
EOS welcomes individuals from all backgrounds, ensuring equal opportunities without regard to race, color, religion, national origin, gender identity, expression, sexual orientation, age, or disability. At EOS, equity and inclusion are fundamental principles, and we believe in creating a work environment that is built on empathy, respect, and fairness. We are ALL IN.