Job Description

Job Title: Field Service Engineer

Department:

Service

Location:

Kochi (with frequent travel across Kerala / South India)

Reporting to:

Service Manager

About the Company:

P-MAC Machines Pvt. Ltd. is a leading machinery sales and service company with over 40 years of experience in the

metal cutting, sheet metal, and wood panel processing

industries. We partner with world-class machine tool brands to provide the right solutions backed by prompt and professional service.

Job Summary:

The Field Service Engineer will be responsible for the

installation, commissioning, maintenance, and troubleshooting

of industrial machinery at customer sites. The ideal candidate should have a passion for machines, strong technical aptitude, and the ability to deliver an excellent customer experience.

Key Responsibilities:

Carry out

installation and commissioning

of machines at customer sites as per company standards. Perform

preventive and corrective maintenance

of machines to ensure minimal downtime. Diagnose and resolve

electrical, mechanical, pneumatic, or control-related

issues in machines. Conduct

pre-installation site inspections

and report readiness for installation. Maintain accurate

service reports, installation checklists, and feedback forms.

Provide

technical guidance

and basic operational training to customers. Coordinate with the

service office

for spare parts and technical documentation. Ensure

timely communication and professional conduct

with customers. Support the sales and application team in

machine demonstrations or trials.

Qualifications & Skills:

B.Tech in

Mechanical / Electrical / Mechatronics / Electronics Diploma / Engineering.

1-3 years of experience in industrial machinery service (freshers with strong aptitude may also apply). Basic understanding of

electro-mechanical systems, hydraulics, and CNC controls

preferred. Ability to read technical drawings and manuals. Good communication skills in

English and Malayalam

(Tamil/Kannada is an added advantage). Willingness to travel extensively and work independently at customer sites. Proficiency in MS Office and basic reporting tools.

Key Attributes:

Customer-oriented and proactive. Quick learner with a strong problem-solving attitude. Team player with a focus on safety and professionalism. Passionate about technology and continuous improvement.

Compensation & Benefits:

Competitive salary based on experience. Allowances for travel, food, and stay during field visits. Training and certification opportunities with global machine brands. Career growth opportunities in technical and leadership roles.
Job Type: Full-time

Pay: ?20,000.00 - ?30,000.00 per month

Benefits:

Cell phone reimbursement Food provided Internet reimbursement
Work Location: In person