Job Description

Recruitment Notice

Position:

Field Service Engineer - Electronics & IT Products

Location:

Kerala

About Us:

Creogics India Private Ltd., is a leading provider of electronics and IT-based solutions across industries, with a strong presence in healthcare segment. With a commitment to innovation, reliability, and service excellence, we are expanding our technical support team to meet growing customer needs.

Role Overview:

We are looking for a dynamic and skilled

Field Service Engineer

to install, commission, and provide ongoing support for our range of

electronics and IT-based products

. The role involves onsite technical support, preventive maintenance, troubleshooting, and ensuring optimal performance of deployed systems.

Key Responsibilities:

Install, configure, and maintain electronic and IT-based equipment and systems at customer sites. Diagnose and resolve technical faults - hardware and software. Coordinate with R&D and customer support teams to escalate and resolve critical issues. Maintain detailed documentation of service visits, repair actions, and customer feedback. Train end-users and provide technical handholding post-installation. Ensure service calls are resolved within SLA timelines. Travel to client locations as needed.

Eligibility Criteria:

ITI / Diploma / Bachelor's Degree in Electronics, Electrical, Computer Science, or related field. 1-3 years of field service experience in electronics/IT-based products (freshers with good aptitude may also apply). Hands-on knowledge of embedded systems, networking basics, and software/hardware interfacing. Basic understanding of operating systems (Windows/Linux) and networking concepts. Familiarity with testing instruments (multi-meter, oscilloscope, etc.) and system calibration. Good communication skills and customer-oriented approach. Willingness to travel extensively.

Additional Preferences (Not Mandatory):

Experience with hospital or public sector IT systems. Knowledge of queue management systems, nurse call systems, display systems, or automation controls. Valid two-wheeler /4 Wheeler license preferred.

We Offer:

Competitive salary and allowances On-the-job training and product certifications Supportive team culture and career growth opportunities Travel and field service allowances

How to Apply:

Send your resume to creogics.hr@gmail.com with the subject: "Application for Field Service Engineer"

Application Deadline: 10/08/2025

Job Types: Full-time, Permanent

Pay: ?12,500.00 - ?22,500.00 per month

Work Location: In person

Expected Start Date: 05/08/2025