Job Description

We are looking for a self-starter Field Service Engineer to deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.

Responsibilities

Provide service and customer support during field visits Tie workflow to schedule Manage all on site installation, repair, maintenance and test tasks Diagnose errors or technical problems and determine proper solutions Produce timely and detailed service reports Document processes Operate vehicle in a safely manner and use field automation systems Follow all company's filed procedures and protocols Cooperate with technical team and share information across the organization Comprehend customer requirements and make appropriate recommendations/briefings Build positive relationships with customers

Requirements and skills

Proven Field Service experience Ability to troubleshoot, test, repair and service technical equipment Ability to work flexible shifts and to adapt to changing work schedules Familiarity with mobile tools and applications Technical degree or certification Drive 4-wheeler is must Valid License
Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Experience:

total work: 1 year (Preferred)
Work Location: Remote