Job Description

Job Summary:

We are looking for a technically skilled and customer-focused

Service Engineer

to join our team. The ideal candidate will be responsible for installation supervision, commissioning, troubleshooting, and after-sales support of elevator components such as controllers, door drives, COPs, LOPs, and other electro-mechanical parts.

Key Responsibilities:

Installation & Commissioning:

Supervise and support field technicians and elevator contractors during installation of our components. Ensure components are installed as per technical specifications and safety standards.

Troubleshooting & Maintenance:

Diagnose and resolve technical issues on-site or remotely. Perform preventive and corrective maintenance of elevator components.

Customer Support:

Provide technical support to customers, dealers, and field teams. Train customer technicians or site engineers on correct usage and handling of our products.

Documentation & Reporting:

Maintain accurate records of service activities, including service reports, fault logs, and installation checklists. Provide feedback to the R&D or Quality teams for product improvement.

Compliance & Safety:

Ensure all field work complies with safety regulations and company standards. Report safety or compliance issues immediately.

Spare Parts & Inventory:

Coordinate with stores or service coordinators for timely availability of spare parts. Recommend spare parts for AMC or warranty-based service visits.

Key Skills & Qualifications:

Diploma / B.E. / B.Tech in Electrical or EEE Ability to read and interpret electrical schematics and mechanical drawings. Excellent problem-solving and communication skills. Familiarity with safety norms and industry standards (EN 81, ISO, etc.) is a plus. Willingness to travel for field support and service across regions.

Required:

Bike License Mandatory

Hindi Fluency required

Job Types: Full-time, Permanent, Fresher

Pay: ₹16,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Internet reimbursement Paid sick time Paid time off Provident Fund
Education:

Diploma (Required)
Language:

Hindi (Required)
Location:

Enikepadu, Vijayawada, Andhra Pradesh (Preferred)
Willingness to travel:

75% (Required)
Work Location: In person