ITI/Diploma, Graduation or equivalent in electrical/Electronic Engineering
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Key Requirements:
Travelling is mandatory.
Candidate must possess a valid two-wheeler (bike).
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Product Range:
UPS Systems, Stabilizers, Isolation Transformers, Converters, and Solar Panels, Desktop Computers, Cameras, Scanners, Printers, etc.
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Primary Responsibilities:
Candidate should have relevant experience in UPS or power electronics field service.
Perform installations, service calls, and preventive maintenance for all range of products.
Identify and resolve technical problems onsite.
Achieve at least 80% problem rectification during first visit resolution (FVR
).
Diagnose spare requirements in consultation with the Technical Repair Center (TRC).
Ensure return of defective spares as per process set by TRC
Carry and manage spares/tools during field visits.
Maintain process, discipline, and compliance as defined by Branch / State Manager.
Be punctual and consistent in attendance, meeting customer SLAs and maintaining healthy customer relationships at individual level.
Support sales of services, consumables and related products to customers.
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Behavioural & Performance Expectations:
Maintain professional conduct and communication at customer sites.
Ensure adherence to service quality and documentation standards.
Report field issues, customer feedback, and escalation points promptly.
Demonstrate accountability and ownership in daily operations.
Job Types: Full-time, Permanent, Fresher
Pay: ?15,000.00 - ?20,000.00 per month
Benefits:
Health insurance
Provident Fund
Work Location: In person
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