Key Responsibilities:
? Client Relationship Building: Regularly connect with existing customers to ensure they are satisfied with products/services and to keep them informed about new offerings.
? Site Visits & Customer Meetings: Personally visit top customers to maintain face-to-face relationships, understand challenges they're facing, and discuss upcoming needs or projects.
? Referral Generation: Systematically ask for referrals from satisfied customers and track these referrals through the CRM system to close new deals.
? Complaint Resolution: Act as the single point of contact for existing clients in case of any service issues, coordinate with internal teams to resolve problems quickly, and ensure a positive experience.
? CRM Management: Enter all customer data, interactions, and next steps into the CRM; use this database to track communications, orders, referrals, and satisfaction metrics.
Qualifications & Skills:
? Bachelor's/ Masters in Business, Marketing, or relevant field.
? Good interpersonal skills and a customer-centric mind-set.
? Ability to travel locally for client meetings.
Growth Path:
Job Types: Full-time, Permanent
Pay: ₹12,500.00 - ₹30,000.00 per month
Work Location: In person
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.