The Relationship Executive will be responsible for sourcing and servicing microfinance , SHG and JLG loans, facilitating access to government-sponsored financial inclusion schemes, and ensuring smooth onboarding and support for clients in rural and semi-urban areas. The role demands strong interpersonal skills, field engagement, and a commitment to inclusive banking.
Key Responsibilities:
Loan Sourcing & Mobilization:
Identify and mobilize eligible SHG and JLG groups for credit linkage.
Conduct field visits, group meetings, and awareness campaigns to promote loan products.
Coordinate with Business Correspondents (BCs) and NGOs
Government Scheme Facilitation:
Promote and enroll clients under schemes such as PMJJBY, PMSBY, and APY
Support saturation campaigns at Gram Panchayat level as per DFS guidelines
Client Relationship Management:
Maintain regular contact with clients to ensure repayment discipline and satisfaction.
Resolve client queries and grievances professionally and promptly.
Educate clients on financial literacy and digital banking tools.
Documentation & Compliance:
Ensure accurate documentation and KYC compliance for all loan applications.
Assist in due diligence and pre-sanction inspections as required
Maintain records in CRM or internal systems for tracking and reporting.
Coordination & Reporting:
Liaise with branch staff, zonal offices, and partner agencies for smooth operations.
Submit periodic reports on loan performance, outreach activities, and scheme enrollments.
Qualifications & Skills:
Graduate in any discipline; preference for candidates with experience in rural banking or microfinance.
Strong communication and interpersonal skills.
Willingness to travel extensively within assigned territory.
Familiarity with SHG/JLG lending models and government schemes.
Basic computer literacy and ability to use mobile apps and tools.
Job Types: Full-time, Permanent
Pay: ?150,000.00 - ?250,000.00 per year
Schedule:
Day shift
Work Location: In person
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