Job Description

Job Title:Field Sales Executive - ISP / Telecom Sales
Department:Sales & Marketing
Reports To:Sales Manager / Regional Sales Head
Location:Pune/Baner

Job Summary:

*

The Field Sales Executive is responsible for generating new business and managing existing customers for the company's broadband and telecom services. The role involves door-to-door sales, meeting with potential customers, understanding their internet needs, and offering suitable plans and solutions.

Key Responsibilities:

*

1. Sales & Business Development*

Identify and approach potential residential and commercial customers for broadband and telecom services.
Conduct door-to-door, field visits, and area mapping to generate new leads.
Explain product features, pricing, and offers to customers clearly and persuasively.
Convert leads into sales by completing customer onboarding and installation requests.
Meet and exceed monthly and quarterly sales targets.
2. Customer Relationship Management

Build and maintain strong, long-term relationships with customers.
Provide after-sales support and ensure customer satisfaction.
Resolve basic customer issues and escalate complex ones to the technical/support team.
3. Market Intelligence*

Gather information about competitors' products, pricing, and market trends.
Provide regular feedback to management for product and service improvement.
4. Reporting & Coordination*

Maintain accurate records of customer interactions, sales, and follow-ups.
Prepare and submit daily, weekly, and monthly sales reports.
Coordinate with installation and technical teams to ensure timely service delivery.
Key Skills & Competencies:*

Excellent communication and interpersonal skills.
Strong negotiation and persuasion ability.
Self-motivated and target-oriented.
Good understanding of telecom/internet services and customer needs.
Ability to work independently in the field.
Basic computer knowledge (MS Office, CRM tools).

Qualifications & Experience:

*

Education:Minimum 10+2; Graduate preferred (in any discipline).
Experience:0-3 years in direct sales, preferably in ISP/Telecom/DTH/FMCG sectors.
License:Two-wheeler with a valid driving license preferred.

Work Schedule:

*

6 days a week (field-based role).
Flexible working hours based on market and customer needs.
Job Type: Full-time

Pay: ₹20,000.00 - ₹50,000.00 per month

Work Location: In person