Job Description

JOB DESCRIPTION

Client communication

Reply to clients' queries via email /phone in a timely and orderly fashion.

Ensure compliance & regulations of policies with all RMC/ Clients companies

Coordinating with various departments & external vendors. Prepare itineraries with vendors.

Make appointments with various schools, hospitals, clubs, etc for the clients.

Monitor, track and report the entire program until closure.

Timely follow-up with the clients/vendors on emails/calls

Prepare daily and weekly reports.

Maintain internal MIS and Trackers

Conduct Programs

Conduct Mobility Operations

Execute delivery of all relocation services, including; relocation policy counseling, Move management - City orientation, home search, School search assistance, temporary accommodation, immigration & household goods transportation. Responsible for delivery of services in accordance with IOS service policy. Identify and implement process and suggest improvements related to relocation service delivery

Ensure compliance & regulations of policies and processes of all RMC/ Clients companies.

Act as a point of escalation and resolution of issues that arise on a case by case basis Serve as a single point of accountability for the day to day operations - coordinating with the IOS team and ensuring client satisfaction.

Achieve operational targets

Optimize costs and contribute in driving revenue

Job Type: Full-time

Pay: ₹35,000.00 - ₹40,000.00 per month

Application Question(s):

Do you have excellent communication skills in English ?
Experience:

Real estate sales: 2 years (Preferred)
Work Location: In person