Field Operations Executive Tambaram

Year    Tambaram, Tamil Nadu, India

Job Description


About Rentokil PCI Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world
s leading pest control brand. Rentokil PCI aims to set new standards for customer service having operations across 300 locations in India. For more details: About the Role:

  • OE / Sr. OE shall be the owner of his / her assigned service areas within the Branch in terms of operations-related actions as given in job responsibilities and shall be responsible for providing qualified Technicians for execution of services. Responsible for Resi, SA, and SMEs.
Job Responsibilities: * Core Operations
  • Ensure the availability of qualified (trained & certified) Technicians at all times as per Technical Training Guidelines.
  • Coach and train assigned technicians in order to improve the service quality and customer retention of the assigned service area, as per Technical Training Guidelines & service SOPs.
  • Ensure availability of recommended preparation, materials, and service tools in working condition to Technicians as per service SOPs.
  • Conduct daily 10-minute stand up meetings, and explain safety and special instructions to assigned technicians to execute the job as per instructions received from Sales Team/Service Docket.
  • Ensure SCP devices are effectively used by technicians, troubleshoot of SCP issues and provide refresher training to technicians on the updates as & when required.
  • Ensure all On-Site service documentation in

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Job Detail

  • Job Id
    JD3627710
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Tambaram, Tamil Nadu, India
  • Education
    Not mentioned
  • Experience
    Year