Job Description

- Field Officer (MFI)

Designation:

Field Officer

Department:

Operations

Location:

Branch Level

Age Limit:

Below 30 Years

Qualification:

Minimum 10th Pass / ITI

Office Timing: Morning 7.30 AM (Sharp at Direct field or Office) to 6.00 PM

1. Key Responsibilities

a. Loan Sourcing & Promotion

Identify potential customers in assigned villages/areas. Conduct group formation and promote JLG/Microfinance loan products. Explain loan procedures, eligibility criteria, and repayment terms.

b. Field Verification

Conduct

FOCPV (Field Officer Client Profile Verification)

for all new clients. Verify residence, business activity, income sources, and group stability. Submit accurate verification reports on time.

c. Center Meeting & Collection

Conduct daily center meetings as per schedule. Ensure

100% collection

of weekly/monthly EMI without delay. Update collection details in the mobile app/software.

d. Portfolio Management

Monitor client repayment behavior. Identify overdue accounts and follow up systematically. Maintain zero NPA and reduce PAR levels.

e. Documentation & Compliance

Collect necessary KYC documents and application forms. Ensure proper documentation as per company and RBI guidelines. Follow operational policies without deviation.

f. Customer Relationship

Build good rapport with clients and community leaders. Provide support for any customer queries or service-related needs. Promote financial discipline and awareness among customers.

2. Skills & Competencies Required

Good communication and interpersonal skills. Ability to travel extensively for fieldwork. Basic knowledge of mobile apps and data entry. Discipline, honesty, and willingness to learn. Ability to work under pressure and meet daily field targets.

3. Experience

Freshers can apply.

Experience in microfinance/banking/fieldwork is an added advantage.

4. Working Conditions

Daily field visits (2-3 villages). Center meetings in morning hours. Weekly/monthly target-based work. Saturday/Sunday work (as per company norms & field schedules).

5. Salary & Benefits

Monthly salary + Travel Allowance + Incentives. PF, ESI, Insurance - as per company policy. Career growth to

Credit Officer / Branch Incharge / Branch Manager

based on performance.
Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹17,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person