Addressing user tickets for issues regarding hardware, software, and networking.
Assisting customers through installing applications and computer peripherals.
Providing technical support either by visiting on-site or through remote-access systems.
Providing IT networks and customer services to users inside and outside the company.
Guide users with step-by-step instructions to resolve the issues.
Customising the desktop applications as per the needs of users and clients.
Advising on software and hardware upgrades.
Maintaining a log of job tickets and maintenance tasks.
Ensuring that the user systems are working fine.
Creating technical reports and manuals.
Keep up with current breakthroughs in computing technology and research its reviews.
Periodically Antivirus & Software patches updates.
Hardware Inventory Management
Job Type: Full-time
Pay: ₹17,000.00 - ₹19,000.00 per month
Benefits:
Health insurance
Shift:
Day shift
Work Days:
Monday to Friday
Application Question(s):
FIELD WORK - IMMEDIATE JOINER - FIXED SALARY - BIKE MANDATORY
Experience:
Desktop support: 1 year (Required)
Location:
Ekkattuthangal, Chennai, Tamil Nadu (Required)
Willingness to travel:
50% (Required)
Work Location: In person
Expected Start Date: 11/08/2025
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