Job Description

Company Description

NoBrokerHood is an advanced visitor, community, and finance management system designed to enhance security and convenience for gated societies. Launched in 2018 as a subsidiary of NoBroker, India's first prop-tech unicorn, the platform has rapidly become a market leader, managing over 25,000 societies and serving approximately 48 lakh families nationwide. It provides tools for society management, security personnel, and residents while offering additional services such as home maintenance and property-related transactions. With certifications like Level 1 PCI-DSS and ISO 27001, NoBrokerHood ensures top-notch security and data privacy. Backed by a $5 million investment from Google, the platform continues to grow and innovate.

Role Description

This is an on-site, full-time Field Internship role based in Bengaluru. The intern will assist in maintaining effective communication between stakeholders, support troubleshooting to address customer issues, and deliver training sessions to ensure smooth onboarding for new users. Additional responsibilities include assisting with customer service tasks and gathering feedback to improve the platform's functionality and user experience.

Qualifications

Strong Communication and Customer Service skills for effective interaction with various stakeholders. Should have Strong Communication skill in English and Hindi Good Analytical Skills and a problem-solving mindset to support troubleshooting efforts Experience in delivering Training sessions and guiding users effectively Ability to work collaboratively in a dynamic, on-site environment Proactiveness and adaptability to manage multiple tasks effectively Enthusiasm for learning and contributing to innovative community management solutions
Job Types: Full-time, Permanent, Internship
Contract length: 6 months

Work Location: In person