Sree Sakthi Group of Companies is a renowned organization based in Coimbatore, India, specializing in turnkey projects for foundries and Foundry Automation. With over 30 years of experience, we have become a trusted name in the foundry business, serving a wide client base. Our success is attributed to our dedicated and dynamic team, who work together to create the best customer experiences. We value passion, courage, and original thinking, and encourage our employees to contribute their ideas and make a difference.
Role Description
This is a full-time for an Service Engineer in the Maharashtra and surrounding area. responsible for providing technical support and maintenance services for our products and systems. This role involves troubleshooting, repairing, and maintaining equipment, as well as providing excellent customer service and ensuring high levels of customer satisfaction.
Job Responsibilities
Install, configure, and maintain equipment and systems at customer sites.
Perform routine and preventative maintenance on equipment.
Diagnose and troubleshoot technical issues, both on-site and remotely.
Provide technical support and training to customers.
Document all service activities, including maintenance, repairs, and customer interactions.
Collaborate with the engineering and product development teams to improve product reliability.
Ensure compliance with safety and quality standards.
Travel to customer locations as needed for service calls.
Qualifications and Requirements
Bachelor's degree in engineering ( Mechanical, or a related field) or equivalent work experience.
Proven experience as a Service Engineer or in a similar technical support role.
Strong technical knowledge of the products and systems relevant to the role.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Ability to work independently and manage time effectively.
Willingness to travel frequently to customer sites.
Valid driver's license.
Working Conditions
Ability to work in various environments, including customer sites, which may involve exposure to different weather conditions.
Physical ability to lift and move equipment as required.
Flexibility to work outside regular business hours when needed.
Compensation and Benefits
Competitive salary with performance-based incentives.
Health insurance and other benefits.
Opportunities for professional development and career growth.
Company Culture and Values
At Sree Sakthi Group of Companies, we foster a collaborative and inclusive work environment where innovation and integrity are at the core of everything we do. We value our employees and invest in their growth and development.
Application Process
Interested candidates are invited to submit their resumes and a cover letter outlining their relevant experience and why they are a good fit for this role. Applications and questions about the position can also be sent to hr@sreesakthiindia.com.