To coordinate with customers for order follow-ups, product delivery, service support, and market development for mould base and tool room-related products.
Key Responsibilities:
Visit customers for
order generation, payment follow-ups, and technical discussions
related to mould base requirements.
Coordinate with the internal team for
order processing, dispatch, and after-sales service.
Collect market intelligence
on competitors, pricing, and customer needs.
Handle
basic troubleshooting or coordination for mould base installation/inspection
at customer sites.
Prepare
daily visit reports, customer feedback, and monthly performance summaries.
Follow up for
outstanding payments
and maintain healthy customer relationships.
Support the sales team in
achieving sales targets and expanding the customer base.
Attend
industrial exhibitions/trade fairs
when required.
Key Skills Required:
Technical knowledge of mould bases, tool room equipment, and manufacturing processes