Monitor day-to-day operations at client sites (e.g., housekeeping, security, maintenance).
Ensure staff attendance and discipline at all assigned facilities.
Vendor & Staff Coordination:
Coordinate with outsourced staff (cleaners, security guards, technicians) and vendors.
Ensure deployment as per manpower planning and shift schedules.
Inspection & Quality Checks:
Conduct routine inspections of premises for cleanliness, safety, and maintenance.
Identify and resolve on-site issues or escalate to the facility manager.
Client Interaction:
Maintain regular communication with clients regarding service performance.
Handle client complaints and ensure timely resolution.
Compliance & Reporting:
Ensure compliance with company policies and safety standards.
Prepare daily/weekly site reports, checklists, and incident logs.
Inventory & Supplies Management:
Monitor stock levels of cleaning materials, tools, and consumables.
Coordinate with the store/purchase team for timely replenishment.
Support for AMC & Maintenance Activities:
Coordinate minor repair, electrical, plumbing, and other maintenance work.
Supervise third-party contractors during AMC visits or breakdowns
Job Type: Full-time
Work Location: In person
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