Job Description

Job Title:

Field Executive

Key Responsibilities:



Customer Interaction & Relationship Management

Visit customers for loan sourcing, document collection, and verification. Maintain healthy relationships with borrowers to ensure trust and long-term association. Provide information about loan products, schemes, repayment terms, and eligibility.

Business Development & Loan Sourcing

Identify potential customers in the field for various loan products (personal loan, vehicle loan, gold loan, business loan, etc.). Achieve monthly loan disbursement and collection targets. Generate leads through market visits, references, and local contacts.

Documentation & Verification

Collect KYC documents, income proofs, and other required papers from customers. Conduct field verification of applicants (residence, business, employment verification). Ensure accuracy and authenticity of documents submitted by the customers.

Collection & Recovery

Visit customers for EMI collection in case of cash-based repayment. Follow up with overdue customers for timely payment. Coordinate with collection/recovery team for delinquent accounts.

Reporting & Coordination

Update daily visit reports, lead status, and collection details to the Branch Manager. Assist branch staff in processing customer files. Maintain proper records of customer interactions and payments collected.

Compliance & Policies

Ensure all field activities are carried out as per NBFC policies and RBI regulations. Maintain confidentiality of customer data. Avoid malpractices and adhere to company's code of conduct.

Market Awareness & Feedback

Gather market intelligence on competitor products, pricing, and customer preferences. Provide feedback to management for improvement in products and processes.
Job Type: Full-time

Pay: ₹15,578.00 - ₹23,000.00 per month

Benefits:

Health insurance
Work Location: In person

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Job Detail

  • Job Id
    JD4387519
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year