Job Description

Key Responsibilities:

1.

Troubleshooting:

Identify and resolve hardware and network-related issues.

2.

Installation & Configuration:

Set up, configure, and maintain desktop computers, software applications, and peripheral devices.

3.

Laptop Service :

Handle Laptop Issues and Troubleshooting

4.

Printer Support:

Handle Printer Support and Service

5.

CCTV Support:

Handle installation and maintenance of CCTV systems.

6.

Network Support:

Perform firewall configurations and ensure network security.

7.

User Support:

Respond to client inquiries and provide effective technical support.

8.

Upgrades:

Carry out system and software upgrades, and recommend suitable hardware/software enhancements.

9.

Documentation:

Record and track incidents, problems, and their resolutions.

10.

Training:

Educate end-users on new software tools and IT policies.

11.

Communication:

Provide timely updates on progress, especially for complex troubleshooting tasks.

12.

Follow-up:

Ensure resolved issues remain fixed through follow-up checks.

Requirements:

Any degree with relevant experience in the IT support field

Must possess a two-wheeler with a valid driving license

HR Contact : 7845764900 / 7708110473

Job Type: Full-time

Work Location: In person

Job Type: Full-time

Pay: ₹20,000.00 - ₹27,000.00 per month

Benefits:

Leave encashment
Work Location: In person