We are looking for a Desktop Support Engineer (Field only) to provide technical assistance for computer systems, hardware, software, and networks. This role involves troubleshooting, installation, configuration, and end-user support.
Key Responsibilities:
Troubleshooting:
Identify and resolve hardware and network-related issues.
Installation & Configuration:
Set up, configure, and maintain desktop computers, software applications, and peripheral devices.
Laptop Service :
Handle Laptop Issues and Troubleshooting
Printer Support:
Handle Printer Support and Service
CCTV Support:
Handle installation and maintenance of CCTV systems.
Network Support:
Perform firewall configurations and ensure network security.
User Support:
Respond to client inquiries and provide effective technical support.
Upgrades:
Carry out system and software upgrades, and recommend suitable hardware/software enhancements.
Documentation:
Record and track incidents, problems, and their resolutions.
Training:
Educate end-users on new software tools and IT policies.
Communication:
Provide timely updates on progress, especially for complex troubleshooting tasks.
Follow-up:
Ensure resolved issues remain fixed through follow-up checks.
Requirements:
Any degree with relevant experience in the IT support field
Must possess a
two-wheeler
with a
valid driving license
Benefits:
Leave encashment
Contact for HR:
77081 10473 / 78457 64900
Job Type: Full-time
Work Location: In person
Job Type: Full-time
Pay: ₹18,000.00 - ₹23,000.00 per month
Benefits:
Leave encashment
Work Location: In person
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