Job Description

- Credit Officer (Microfinance Industry)

Position:

Credit Officer

Age Limit:

Below 30 years

Qualification:

Any Degree / ITI

Location:

Branch Level (Field Operations)

Department:

Operations

Key Responsibilities:1. Client Sourcing & Group Formation

Identify and source potential clients within the assigned area. Conduct village/area surveys to identify eligible women clients for Joint Liability Groups (JLG). Form groups and conduct CGT (Compulsory Group Training) as per company guidelines.

2. Field Verification

Visit clients' households and business locations for field-level verification (FOCPV). Assess client business, income stability, repayment capacity, and loan purpose.

3. Loan Processing

Collect required documents from clients and ensure KYC accuracy. Submit complete application forms to branch for loan proposal processing. Support credit appraisal by sharing correct field information.

4. Loan Disbursement

Coordinate with branch team during loan disbursement. Ensure clients receive loan amounts safely and understand repayment norms.

5. Collection & Recovery

Ensure timely weekly/monthly repayment collection from clients. Maintain 100% on-time collection and zero overdue. Follow up with overdue clients and execute recovery procedures ethically.

6. Portfolio Management

Monitor assigned centers/groups regularly. Maintain quality portfolio with minimal PAR/NPA. Update branch manager about field issues, client behaviour, and operational risks.

7. Documentation & Reporting

Maintain field diary, visit planner, and daily reports. Ensure accuracy in attendance, route plan, and client-level updates. Submit daily collection sheets and MIS updates to the branch.

8. Compliance & Process Adherence

Follow all MFI operational policies, lending norms, and RBI guidelines. Ensure transparency, ethical field behaviour, and proper customer communication. Avoid deviations in client selection, loan utilization, or documentation.

Skills Required:

Good communication and interpersonal skills. Basic numerical and record-keeping ability. Two-wheeler driving ability preferred (valid license). Willingness to travel extensively for fieldwork. Ability to handle clients and group meetings effectively.

Additional Requirements:

Age:

Below 30 years

(strict compliance).

Qualification:

Any Degree or ITI

(minimum). Candidates from local area/village preferred.
Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹21,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Provident Fund
Work Location: In person