Contact borrowers with overdue loan payments via phone, email, or in-person visits
Establish and negotiate repayment schedules based on financial assessments
Modify existing loan terms when appropriate to facilitate repayment
Maintain accurate records of customer interactions and payment agreements
Monitor repayment progress and follow up regularly
Conduct skip tracing to locate unreachable borrowers
Collaborate with legal teams for escalated recovery actions
Ensure compliance with company policies and debt collection laws
Prepare reports on collection activities and account statuses
Provide empathetic and professional customer service during sensitive financial discussions
Job Types: Full-time, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
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