Job Description

Job Summary:

We are seeking a motivated and results-driven

Field Collection Executive

to join our team. The successful candidate will be responsible for visiting customers to collect overdue payments, ensuring timely recovery of dues while maintaining a professional and customer-centric approach.

Key Responsibilities:

Visit defaulters/customers at their home or office locations for payment follow-ups. Ensure timely collection of EMIs or overdue payments as per assigned targets. Educate customers on outstanding amounts, payment options, and consequences of non-payment. Negotiate payment plans or settlements within company guidelines. Submit daily collection reports and field visit updates to the Collection Manager. Ensure all collections are documented and receipted properly. Coordinate with the internal accounts and customer service teams. Adhere to legal and ethical guidelines in all interactions. Maintain professionalism and ensure the company's brand reputation is upheld.

Key Skills and Requirements:

Education:

Minimum 10+2 (Higher Secondary). Graduate preferred.

Experience:

1-3 years in field collections, recovery, or a similar role. Freshers with good communication skills may also apply.

Skills:

Strong interpersonal and negotiation skills. Ability to work independently and manage time effectively. Basic understanding of financial products (loans, EMIs, credit, etc.). Knowledge of local areas/routes. Familiarity with mobile apps or basic tech for reporting.

Other Requirements:

Must own a two-wheeler with a valid driving license. Smartphone with internet access for daily reporting. Willing to travel extensively within assigned territory.

Benefits:

Fixed salary + performance-based incentives. Travel and mobile reimbursements. Insurance and other employee benefits as per company policy. Training and development support.
Job Types: Full-time, Permanent

Pay: ₹17,000.00 - ₹20,000.00 per month

Benefits:

Health insurance Provident Fund
Work Location: In person