Job Description

Key Roles and Responsibilities:

The primary responsibility of this role is to conduct thorough field audits to ensure the accuracy and quality

of customer visit details recorded by our collection agents.


Field Visits: Regularly visit customer locations to verify the accuracy of information recorded by

collection agents, including customer contact details, visit dates, and outcomes.


Data Verification: Cross-reference field visit data with the information captured in our system to identify

discrepancies and inconsistencies.


Quality Assessment: Evaluate the quality of customer interactions and the effectiveness of collection

efforts.


Reporting: Prepare detailed audit reports that highlight findings, recommendations, and areas for

improvement.


Training: Assist in developing training materials and conducting training sessions for collection agents to

enhance their understanding of audit standards and best practices.


Compliance: Ensure adherence to company policies, procedures, and regulatory requirements.

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

Health insurance Provident Fund
Schedule:

Day shift Fixed shift
Work Location: In person