Field Agent

Year    KL, IN, India

Job Description

Job Title: Field Agent



Location:

Ernakulam, Kerala

Job Type:

Full-Time

Job Summary:



We are looking for

dedicated and empathetic Field Agents

who will visit our customers at their homes to assist them in setting up our mobile app and guide them on how to use it effectively. This role is perfect for individuals with a background in

social service, nursing, or community work

who are passionate about helping others--especially senior citizens or individuals with limited digital literacy.

Key Responsibilities:



Visit customers' homes to install and set up the app on their devices. Explain app features in a simple and friendly manner. Assist users in understanding and navigating the app confidently. Provide basic troubleshooting and escalate technical issues when needed. Maintain a record of visits and customer feedback. Represent the company with professionalism, patience, and empathy.

Requirements:



Background in

nursing, caregiving, social work

, or community service preferred. Basic knowledge of

smartphones and mobile apps

. Excellent communication and interpersonal skills. Friendly, patient, and respectful, especially with elderly or non-tech-savvy users. Willingness to travel locally for home visits.

Own smartphone and two-wheeler preferred

.

Why Join Us?



At Celestial Telecare, you'll play a direct role in enhancing the safety and well-being of senior citizens who rely on remote support. If you're passionate about helping others and thrive in a service-first environment, we'd love to hear from you.

Job Type: Full-time

Pay: ?10,000.00 - ?13,000.00 per month

Schedule:

Day shift
Ability to commute/relocate:

Kochi, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD3884734
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    KL, IN, India
  • Education
    Not mentioned
  • Experience
    Year