Job Description

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Airbus FHS provides customized services to its Customers (mainly Airlines) ranging from FHS-Component upto FHS TSP (Tailored Support Program) with the objective to provide airlines with significant inventory management and repair cost savings whilst supporting the improvement of their maintenance and engineering activities to allow an increased aircraft reliability and availability in an improved airworthy environment.

Key Responsibilities

FHS TSP

Technical Manager _ Engineering & MOC

will act as technical specialist for oversight, delivery, and performance of all TSP Engineering & Maintenance Operations Control services provided to AIC

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Operational Leadership & Mentorship

: He/She will be responsible for leading the daily operations of the Engineering & MOC team to achieve set objectives. Mentor the team and promote technical knowledge sharing to build a high-performing and engaged workforce.

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Compliance & Safety

: He/She will ensure all Engineering & MOC operational activities strictly comply with local Airworthiness regulations and FHS Continued Airworthiness Management directives. Actively promote and maintain a strong Quality and Safety culture within the team.

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Technical & Stakeholder Management

: Serve as the key technical reference for the Engineering & MOC domain, representing the FHS TSP organization in technical discussions with the customer (AIC) and MROs as required.

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Process Integration & Improvement

: Drive the team's operation while ensuring integration into the worldwide FHS-TSP/FTM community by applying common Airbus processes, methods, and tools. Champion best practices and continuous improvement initiatives.

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Main activities

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Drive

the daily operations of the Engineering & MOC team, ensuring all tasks are completed to meet contractual performance indicators (like On-Time Performance).

Monitor

day-to-day adherence to local Airworthiness regulations and FHS Continued Airworthiness Management directives, proactively correcting any non-compliance.

Mentor

team members on technical and operational topics, serving as the first point of escalation for engineering / MOC challenges.

Lead

the team in adopting and correctly using common Airbus processes, methods, and IT tools (including MIS data quality).

Act

as the primary technical liaison for the customer (AIC) and MROs on day-to-day operational matters.

Champion

continuous improvement by leading the team in applying AOS, LEAN, and other best practices to enhance efficiency and service quality.

Promote

active knowledge sharing and best practices within the team to build competence and ensure consistent service delivery.

Support

the HO _ Engineering & MOC by providing regular operational performance reports, data analysis, and strategic recommendations.

With support of CAM functional leaders,, ensure delivery of all necessary technical activities and associated deliverables, including but not limited to:

Defect Management & Engineering Technical Support:

Ensure continuous technical support is provided to the customer for continued airworthiness and improved reliability of aircraft, engines, avionics and related equipment.

Coordinate significant technical issues and AOG management with the central AIRBUS Support organization as necessary.

Reliability Management:

In close coordination with Airline Engineering Component Performance (TLS) and FTM Central BLR

Identify trends on potential reliability issues and liaise with AIRBUS Support Organization and/or OEM's for improvements and resolution.

Conduct root cause analysis for aircraft/engine/avionics/system which may cause aircraft delays, cancellation, substantial expenditures in manpower or material and initiates the action required to remedy any desirable conditions as detected.

Provide technical recommendations to ensure safe, economic and high dispatch reliability targets through sharing of best practices and world-wide industry experiences

Ensure preparation and presentation of aircraft and engineering performance reports as necessary,

Technical Publication management:

Following previous compilation, applicability review and evaluation by FTM Central BLR, the jobholders ensure review with the customer and obtain its validation regarding embodiment strategy regarding: EASA / FAA ADs, local authority modifications, SBs / VSBs as appropriate.

Performance of AD, SB, VSBs, OIT, AOTs, SILs, FOT and/or any other necessary technical publication reviews.

Maintenance Operations Control

Real time review of defects reported on the aircraft and proposed recommendations to address defects

Deferment (MEL/CDL/ADD's) management & AOG/Delay Management

Provide Technical recommendation to the customer to perform troubleshooting and/or propose preventive/predictive maintenance.

Key Deliverables

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Operational Performance:

Sustained achievement of all contractual service levels (e.g., On-Time Performance, quality) for the AIC fleet's Engineering & MOC activities.

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Customer Satisfaction

: A high level of documented satisfaction from the customer (AIC), built on proven service reliability and technical support.

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Technical & Financial Impact

: The delivery of engineering solutions that demonstrably:

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Maintain aircraft airworthiness.

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Increase aircraft performance (reliability and availability).

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Contribute to reducing the customer's cost of ownership.

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Business Improvement

: Actionable engineering inputs that improve FHS-TSP competitiveness and support the FHS Component business.

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Integration

: Seamless operational integration with all relevant AIRBUS FHS & Support entities, generating clear synergies and mutual benefits.

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Organisation structure

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The jobholder is a member of the AIRBUS Flight Hour Services (FHS) organisation and reports:

Operationally to HO _ Engineering & MOC

Functionally to Airline Engineering HO Component Performance & Airline Engineering HO Maintenance & Business Supportl

G. SKILLS

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Educational Qualification : Aircraft Maintenance diploma or Engineering diploma

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Technical knowledge and experience :

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Licence or Type rating on Airbus Fleet.

3 to 5 years of experience in Fleet Technical Management, Aircraft and/or components maintenance Services as Engineering/MCC manager or equivalent

Good knowledge of AIRBUS, Engine Manufacturers' and OEMs Technical Documentation

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Good knowledge of Continued Airworthiness Management

Knowledge of MIS

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IT proficiency is a plus

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Soft Skills :

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Strong Leadership, communication & stakeholder management skills

Good level of autonomy

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Customer interfacing experience in an aircraft operations and management environment

Proven experience in multicultural and international environment

Excellent level of spoken and written English

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This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth.

Company:

Airbus India Private Limited

Employment Type:

Permanent
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Experience Level:

Professional

Job Family:

Customer Eng.&Technical Support&Services
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