RESPONSIBILITIES:
Answer telephone and relay telephone calls and messages.
Provide on-call technical support to customers
Understanding customer's needs and issues.
Providing helpful solutions to customer's problems.
Handle pressurize situation.
Maintain work records and logs.
Greet customers in a courteous, friendly, and professional manner.
Maintain broad knowledge of company products and services.
Troubleshooting of different devices.
Investigate and respond to customer complaints.
REQUIREMENTS:
Minimum of 1 year experience in customer service role.
High school diploma
Full-time Availability
Proficient in English Language (Writing-Reading-Listening-Speaking).
Excellent communication skills.
Comfortable with night shifts / rotational shifts / work from office.
Currently accepted Female applicants only
only near by candidates applicants accepted.
Language: English, hindi, Tamil, Malayalam
Job Types: Full-time, Part-time
Pay: ?30,000.00 - ?50,000.00 per month
Experience:
total work: 1 year (Preferred)
Language:
English (Required)
Shift availability:
Night Shift (Required)
Overnight Shift (Preferred)
Work Location: In person
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