Job Description

Initiated outbound calls

: to potential customers, effectively promoting products/services and generating qualified leads.

Handled inbound customer calls

, addressing inquiries, resolving issues, and providing accurate product/service information.

Cultivated positive customer relationships

: through attentive listening and persuasive communication, leading to increased customer satisfaction and retention.

Maintained accurate records

: of all customer interactions and updated client information in the company's CRM system.

Achieved and exceeded

: daily/weekly/monthly sales and lead generation targets.

Followed up on leads

: and existing customers to nurture relationships and move prospects through the sales pipeline.

Collaborated with the sales and marketing teams

: to align strategies and provide valuable customer feedback.

Provided excellent first-line customer support

, ensuring a positive brand experience.
Key Skills to Include

Communication Skills:

Exceptional oral communication, active listening, and professional telephone etiquette.

Sales & Persuasion:

Strong persuasive speaking, negotiation, and objection handling skills.

Customer Service:

Ability to build rapport, resolve issues, and maintain strong customer relationships.

Technical Skills:

Proficiency with CRM systems and basic computer knowledge.

Personal Attributes:

Ability to work under pressure, manage multiple tasks, attention to detail, and strong time management.
whatsapp your CV - 8264675412

Job Type: Full-time

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

Cell phone reimbursement Paid sick time Paid time off
Work Location: In person