Job Description

Making Outbound Calls

: Call customers or leads to promote products, services, or campaigns. Follow up on inquiries or previous communications.

Receiving Inbound Calls

: Handle customer queries, complaints, or support requests. Provide relevant information or redirect calls to the concerned department.

Lead Generation

: Gather customer details and update databases. Qualify potential leads and convert them to the sales closure.

Customer Relationship Management

: Maintain a positive and professional attitude with clients. Build rapport and develop long-term customer relationships.

Maintaining Call Records

: Log details of conversations, feedback, and outcomes. Prepare daily or weekly call reports.

Achieving Targets

: Meet assigned sales or service call quotas. Work toward achieving team or company KPIs.

Skills Required:

Excellent communication (verbal & listening) skills. Persuasive and convincing attitude. Basic computer proficiency (CRM tools, MS Excel, etc.). Patience and customer service orientation. Ability to handle rejection and remain motivated.

ONLY FEMALE CANDIDATE REQUIRED.

JOB LOCATION : SINGUR, HOOGHLY

Job Type: Full-time

Pay: ?8,000.00 - ?12,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Leave encashment
Language:

Hindi (Preferred) English (Preferred)
Work Location: In person