Job Description

We are looking for a confident and well-spoken

Female Telecaller cum Receptionist

to manage

distributor & dealer queries

, handle

billing activities

, and provide overall support to day-to-day office operations. The ideal candidate should have good communication skills, basic computer knowledge, and a customer-focused approach.

Key Responsibilities:

Handle

incoming calls

and respond to

distributor / dealer inquiries

regarding orders, dispatch, pricing, and payments.

Outbound calling

to follow up on leads, payments, and dispatch updates. Maintain

call logs

, customer records, and share updates with the sales team. Greet and assist visitors at the reception, maintaining a professional and friendly environment. Coordinate with the

billing department

to prepare and issue

invoices / bills

for distributor orders. Enter order details accurately in billing / ERP software. Support daily office operations, documentation, and filing work. Share order status, delivery timelines, and coordinate with dispatch/logistics team when required. Provide feedback from customers/distributors to management for service improvement.

Required Skills & Qualifications:

Minimum

12th pass / Graduate

with good communication skills in

Hindi and basic English

.

1-3 years

of experience in telecalling / receptionist / billing role preferred. Basic knowledge of

MS Office / billing software (Tally, Busy, or similar)

. Polite, punctual, and well-presented with a positive attitude. Ability to handle multiple tasks efficiently and maintain accuracy.

Salary & Benefits:

Salary: ₹8k-?12k per month (Based on experience) Incentives / Performance bonuses may be applicable. Friendly work environment with growth opportunities.
Job Types: Full-time, Permanent

Pay: ₹8,086.00 - ₹12,000.00 per month

Benefits:

Cell phone reimbursement Health insurance Life insurance Provident Fund
Experience:

Cold calling: 3 years (Preferred)
Location:

Iim Mubarakpur, Lucknow, Uttar Pradesh (Preferred)
Work Location: In person