Make outbound calls to identify and engage potential students, such as recent graduates, working professionals, or homemakers.
Sales and counseling:
Explain the benefits of the institute's courses, provide detailed information on the curriculum, and guide potential students through the enrollment process.
Achieving sales targets:
Work to meet or exceed predetermined sales quotas and contribute directly to the institute's revenue growth.
Customer relationship management:
Handle inbound inquiries, resolve customer complaints, and follow up on leads to nurture relationships.
Record keeping:
Maintain accurate records of all customer interactions and transactions.
Product knowledge:
Stay up-to-date on all products, services, and industry trends to effectively communicate the institute's offerings.
Required skills and qualifications
Strong communication skills:
Excellent verbal communication, persuasive speaking, and active listening are essential to effectively convey information and build rapport.
Sales acumen:
The ability to handle objections, close sales, and demonstrate a clear understanding of sales techniques.
Customer focus:
A professional and patient demeanor to handle different personalities and address customer needs effectively.
Technical proficiency:
The ability to use CRM software and other necessary tools for call logging and record-keeping.
Adaptability:
The ability to adapt to different situations, manage time effectively, and stay calm under pressure.
Education:
While not always mandatory, a high school diploma is standard, and a bachelor's degree in business, marketing, or a related field can be beneficial.
Job Type: Full-time
Pay: ₹8,086.00 - ₹13,000.00 per month
Ability to commute/relocate:
West Fort, Thrissur, Kerala: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):
Minimum 1 year commitment
Education:
Bachelor's (Preferred)
Location:
West Fort, Thrissur, Kerala (Required)
Work Location: In person
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