The Lady Steward is responsible for delivering outstanding service to guests or passengers, maintaining cleanliness and order, and ensuring a comfortable and welcoming environment. She represents the organization with professionalism, poise, and efficiency.
Key Responsibilities:
Welcome and assist guests or passengers courteously and professionally
Serve food and beverages, adhering to hygiene and safety standards
Ensure guest areas (cabins, rooms, dining areas) are clean and well-maintained
Provide information and attend to guest needs and complaints promptly
Coordinate with housekeeping and kitchen staff for smooth service operations
Monitor inventory of supplies and report shortages
Follow safety protocols and emergency procedures
Maintain grooming and etiquette standards at all times
Qualifications and Skills:
High school diploma or equivalent; diploma in hospitality is a plus
Prior experience in hospitality, aviation, cruise, or event services preferred
Excellent communication and interpersonal skills
Pleasant personality and neat grooming
Ability to multitask and stay calm under pressure
Fluency in English (additional languages are a plus)
Physically fit and able to stand for long hours
Job Types: Full-time, Permanent
Pay: ?18,000.00 per month
Work Location: In person
Expected Start Date: 21/07/2025
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