Job Description

- Female Staff for Shop Floor & Customer Communication

Location: Patancheru, Telangana

(A) Shop Floor Coordination - Components & Subcontracts

Position: Shop Floor Follow-up Executive (Female)

Qualification: Minimum 10th Pass

Vacancies: Multiple

Responsibilities

Follow up on shop floor components for each stage of production. Coordinate with subcontractors, assembly, and testing teams to ensure timely progress. Maintain records of component status and escalate delays to supervisors. Support production team in daily tracking and reporting.
Skills Required

Sharp, proactive attitude with ability to learn quickly. Basic documentation and reporting skills. Discipline and commitment to timelines. Willingness to work in a manufacturing shop floor environment.

(B) Customer Communication & Service Coordination

Position: Customer Communication Executive (Female)

Qualification: 12th Pass / Basic Degree (Preferred: Call Centre Background)

Vacancies: 3

Responsibilities

Act as First Point of Contact for customers from enquiry stage till dispatch. Handle customer calls, emails, and WhatsApp messages with tact and professionalism. Provide constant updates on order status and delivery schedules. Coordinate internally with production, service, and dispatch departments. Assist customers with product servicing and problem resolution at end-customer plants. Ensure customer satisfaction feedback within the first month of joining.
Skills Required

Excellent communication skills in English, Hindi, and Telugu. Ability to calm and reassure customers through tactful handling. Strong coordination and follow-up skills. Familiarity with email and WhatsApp communication tools. Prior experience in call centre or customer service roles preferred.
What We Offer

Professional work environment with growth opportunities. Training and induction support for quick adaptation. Opportunity to directly contribute to customer satisfaction and company reputation.
Job Types: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹20,000.00 per month

Benefits:

Provident Fund
Work Location: In person