We are hiring Position- Female Senior Customer Service Executive(Grocery) Salary-925,000 a month Experience-3-5 year Location- Ernakulam Job Responsibilities
A customer care executive tends to act as a link person between a company and its customers and resolves any such queries generated by its customers or clients with efficiency.
The only aim is to ensure customer satisfaction by fulfilling their requirements.
Should be confident in troubleshooting any such emerging queries and maintaining high standards.
Develops a strong relationship with their customers and generates trust with an open and interactive communication.
Acquire and validate information and providing it to the customers with full efficiency.
Document or maintain records of each and every interactions with the customers for future evaluation.
Setting up customer accounts and provide relevant information to them.
Follow the procedure, guidelines provided and implement it while troubleshooting queries.
Preferably married candidates with 3-5 years of customer service experience in any sector-automobile, retail,hotel industry, telecom etc Job Types: Full-time, Regular / Permanent Salary: Up to 25,000.00 per month Ability to commute/relocate:
Ernakulam, Kerala: Reliably commute or planning to relocate before starting work (Required)