to oversee daily salon operations, ensure exceptional client service, manage staff performance, and drive business growth. The ideal candidate will have a strong background in salon/spa management, excellent leadership skills, and a passion for the beauty and wellness industry.
Key Responsibilities:
1. Salon Operations & Customer Service
Manage day-to-day salon operations, ensuring smooth functioning.
Greet and interact with clients, ensuring excellent customer service and satisfaction.
Handle client inquiries, bookings, and complaints professionally.
Maintain a clean, hygienic, and welcoming environment in compliance with health and safety standards.
2. Staff Management
Supervise, train, and motivate salon staff (stylists, beauticians, therapists, receptionists, etc.).
Prepare staff schedules and manage attendance.
Monitor staff performance and provide feedback for improvement.
Conduct regular team meetings to ensure high service standards.
3. Business & Revenue Growth
Achieve monthly sales targets and KPIs.
Promote salon services, treatments, and retail products.
Plan and execute promotional activities, offers, and events to attract and retain clients.
Build and maintain strong customer relationships for repeat business.
4. Inventory & Finance Management
Oversee stock levels of products and salon supplies.
Place orders and manage vendor relationships.
Control wastage and ensure cost-effective operations.
Assist in budgeting and financial reporting.
5. Compliance & Standards
Ensure compliance with company policies and procedures.
Maintain service quality and brand standards at all times.
Implement hygiene, safety, and sanitation protocols for staff and clients.
Telemarketing and Telephonic Appoinment Management.
Key Skills & Competencies:
Strong leadership and team management skills.
Excellent communication and interpersonal skills.
Knowledge of latest beauty, hair, and wellness trends.
Sales and target-oriented mindset.
Customer service excellence with problem-solving ability.
Organizational and multitasking skills.
Qualifications & Experience:
Any Degree
Fresher Can Apply
Further details contact HR 9047098030
Job Type: Full-time
Pay: ?10,000.00 - ?12,000.00 per month
Work Location: In person
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