The Receptionist will serve as the first point of contact for students, parents, visitors, and staff. The role involves managing front desk operations, handling inquiries, coordinating with departments, and providing administrative support to ensure smooth daily operations.
Key Responsibilities
Front Desk Management
Greet and welcome students, parents, visitors, and staff professionally
Maintain visitor logbook and issue visitor passes
Guide visitors to the appropriate departments or personnel
Make outgoing calls to students as required
Communication Handling
Answer, screen, and forward incoming calls efficiently
Respond to email inquiries in a timely manner
Provide accurate information regarding courses, departments, schedules, and general queries
Administrative Support
Maintain front desk records, attendance registers, and daily reports
Handle incoming and outgoing mail and courier services
Assist with form filling, receipt issuance, and basic documentation
Maintain student and visitor databases
Coordination
Coordinate with Academic, Accounts, HR, and Administration departments
Schedule appointments and meetings for management
Inform staff about visitors, meetings, and important notices
Office Management
Keep the reception area clean, organized, and presentable
Ensure front-office equipment (phone, computer, printer) is functioning properly
Manage stationery and front-office supplies
Required Skills & Qualifications
Graduate in any discipline
1-3 years of experience in front office or customer service roles
Excellent communication skills in English and Hindi
Good working knowledge of MS Office (Word, Excel,)
Professional appearance with a positive and courteous attitude
Strong organizational and multitasking abilities
Ability to handle pressure and manage high visitor traffic
Preferred Attributes
Experience in an educational institution is an added advantage
Polite, patient, soft-spoken, and friendly nature
Ability to maintain confidentiality
Punctual, reliable, and disciplined
Benefits
Paid sick leave
In-person work environment
Job Types: Full-time, Permanent
Pay: ?15,000.00 - ?25,000.00 per month
Benefits:
Paid sick time
Application Question(s):
what is your current CTC?
what is your Expected CTC?
Work Location: In person
Beware of fraud agents! do not pay money to get a job
MNCJobsIndia.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.