Job Description

: Female Receptionist cum Administrator - Postnatal Care

Position Overview

We are seeking a compassionate, organized, and professional Female Receptionist cum Administrator to join our Postnatal Care team. This role combines front-desk reception duties with administrative support, ensuring smooth operations and a welcoming environment for new mothers and their families.

Key Responsibilities

Front Desk & Reception

Greet patients, visitors, and families with warmth and empathy. Manage patient check-ins, appointments, and scheduling. Handle phone calls, emails, and inquiries promptly and professionally. Maintain confidentiality of patient records and sensitive information.
Administrative Support

Assist in maintaining patient files and documentation. Coordinate with doctors, nurses, and caregivers for smooth service delivery. Manage billing, receipts, and basic financial records. Oversee inventory of supplies (stationery, medical consumables, etc.). Support HR functions such as attendance tracking and staff coordination.
Patient Care Coordination

Provide guidance to new mothers regarding facility services and processes. Ensure a supportive and respectful environment for postnatal recovery. Liaise with families to address queries and concerns.
Qualifications

Female candidate, preferably with prior experience in healthcare or hospitality. Minimum qualification: Graduate degree (any discipline). Certification or training in administration/office management is an advantage. Basic knowledge of healthcare protocols, especially maternal and child care, preferred.
Skills & Competencies

Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Proficiency in MS Office and hospital management software. Empathy, patience, and professionalism in dealing with postnatal patients. Ability to maintain confidentiality and handle sensitive information
Job Types: Full-time, Permanent

Pay: ₹8,000.00 - ₹30,000.00 per month

Work Location: In person