Job Description

An Operations Trainer is responsible for developing, implementing, and delivering training programs to enhance employee skills and knowledge related to operational processes and procedures. This includes creating training materials, conducting both classroom and on-the-job training, and assessing employee performance to ensure competence and compliance. They also play a key role in identifying training needs, maintaining training records, and continuously improving training programs. In essence, an Operations Trainer acts as a bridge between the company's operational goals and the skills and knowledge of its workforce, ensuring that employees are equipped to perform their roles effectively and efficiently.

Key Responsibilities:

Developing and Delivering Training Programs:

Creating training materials, including manuals, presentations, and online learning resources. Conducting both classroom-based and on-the-job training for new hires and existing employees. Tailoring training programs to meet specific business needs and skill gaps. Ensuring training materials are aligned with company policies, industry standards, and regulatory requirements.

Assessing Employee Performance:

Evaluating employee competence through observations, assessments, and performance reviews. Identifying skills gaps and recommending appropriate training interventions. Tracking and reporting on training effectiveness and employee progress.

Maintaining Training Records and Systems:

Maintaining accurate training records, including attendance logs, certification details, and assessment results. Ensuring compliance with training policies and procedures. Managing and updating training systems and databases.

Collaboration and Communication:

Working with HR, operations, and other relevant teams to align training with business objectives. Communicating effectively with employees, managers, and other stakeholders regarding training programs and progress. Participating in meetings and reviews to discuss training needs and effectiveness.

Continuous Improvement:

Evaluating the effectiveness of training programs and making necessary adjustments. Staying up-to-date on industry best practices and emerging technologies related to training and development. Seeking opportunities to enhance the training experience and improve employee performance.
Job Type: Full-time

Pay: ₹15,086.00 - ₹20,167.03 per month

Benefits:

Provident Fund
Schedule:

Day shift
Supplemental Pay:

Yearly bonus
Language:

English (Required)
Work Location: In person