has been delivering exceptional hospitality in Lucknow since 2013. We take pride in providing a warm, welcoming, and professional experience for our guests.
We are looking for a
Female Front Office Assistant
to manage our reception area and ensure a smooth guest experience. If you are
friendly, well-organized, and excel at customer service,
this role is perfect for you!
Responsibilities:
Greet guests with a professional and welcoming demeanor.
Answer phone calls, handle inquiries, and direct calls as needed.
Manage guest check-ins and check-outs efficiently.
Maintain a clean, organized, and presentable reception area.
Handle reservations, schedule appointments, and assist with bookings.
Assist with administrative tasks such as data entry, filing, and managing records.
Handle incoming and outgoing mail and packages.
Manage difficult guests calmly and professionally, resolving concerns without conflict.
Coordinate with housekeeping and other departments to ensure smooth hotel operations.
9 AM to 6 PM
Requirements:
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Experience:
Minimum
1 year
as a Front Office Assistant, Receptionist, or in a similar role (hotel experience preferred).
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Skills:
Excellent communication, problem-solving, and organizational abilities.
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Technology:
Proficiency in
Microsoft Office Suite (Word, Excel, Outlook).
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Personality:
Professional appearance, positive attitude, and ability to handle pressure.
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Customer Service:
Strong ability to
manage guest concerns professionally without engaging in conflict.
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Punctuality & Reliability
are a must.
Female candidates are strongly encouraged to apply.
Job Type: Full-time
Pay: ?12,000.00 - ?15,000.00 per month
Benefits:
Food provided
Work Location: In person
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