Job Description

Job Title:

Front Office Officer

Department:

Administration / Operations

Reports To:

Office Manager / Admin Manager

Job Summary

The Front Desk Officer is the first point of contact for visitors and callers. This role is responsible for creating a positive first impression, handling front office operations, and providing administrative support to ensure smooth day-to-day office functioning.

Key Responsibilities

Greet and welcome visitors in a professional and friendly manner Answer, screen, and direct incoming phone calls Manage front desk operations and maintain visitor logs Handle incoming and outgoing mail, couriers, and deliveries Schedule appointments and manage meeting room bookings Provide basic information to clients, customers, and staff Maintain office records, files, and documentation Assist with administrative tasks such as data entry, reports, and correspondence Ensure the reception area is clean, organised, and presentable Coordinate with internal departments as needed

Required Skills & Qualifications

High school diploma or equivalent (Bachelor's degree preferred) Proven experience in a front desk, receptionist, or customer service role Strong verbal and written communication skills Professional appearance and attitude Good organisational and multitasking abilities Proficiency in MS Office (Word, Excel, Outlook) Ability to handle confidential information with discretion

Preferred Skills

Experience using office management or CRM systems Strong problem-solving skills Customer-focused mindset

Working Conditions

Full-time Office-based role
Job Types: Full-time, Permanent, Fresher

Pay: ?8,200.04 - ?17,694.32 per month

Benefits:

Flexible schedule Food provided Health insurance Paid sick time Paid time off Provident Fund
Work Location: In person