Female Customer Service Representative

Year    HR, IN, India

Job Description

Job Title:

Customer Service Representative (Female)

Location:

FitClub, Gurgaon (Sushant Lok Phase 1 & Golf Course Road)

Industry:

Fitness & Wellness

About FitClub


FitClub is one of Gurgaon's premium fitness destinations, offering world-class facilities, expert trainers, and a customer-focused experience. We are looking for a dynamic and customer-oriented female professional to join our front-line team.

Key Responsibilities



Greet and welcome members and guests with professionalism and warmth. Handle member inquiries, concerns, and requests promptly and effectively. Assist with membership queries, renewals, and service-related information. Maintain accurate records of customer interactions and feedback. Ensure smooth coordination between members and internal teams (trainers, sales, and operations). Support in handling front desk operations, scheduling, and daily reporting. Uphold FitClub's service standards by creating a positive and engaging member experience.

Requirements



Female candidates only. Graduate or pursuing graduation. 1-3 years of experience in customer service, hospitality, aviation, or a similar industry preferred. Strong communication and interpersonal skills. Presentable, confident, and customer-focused. Ability to multitask and handle responsibilities with efficiency.

Compensation


?30,000 - ?35,000 per month (depending on experience and skills).

Why Join FitClub?



Be part of a growing premium fitness brand. Work in a professional and engaging environment. Opportunity for career growth within the fitness and wellness industry.

Contact Details


Email: hr@fitclub.in

Job Type: Full-time

Pay: ₹10,998.77 - ₹25,000.00 per month

Ability to commute/relocate:

Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Application Question(s):

What is your current in hand salary?
Location:

Gurugram, Haryana (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD4168474
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    HR, IN, India
  • Education
    Not mentioned
  • Experience
    Year